News

Break of the main cable of the transport provider

Due to the break in the fiber of the transport provider, residents of the settlements of Ovidiopolsky, Kodymosky, Oknyansky districts may experience instability of services, interruptions and complete lack of Internet connection.

The backbone provider is already carrying out emergency recovery work.

We apologize for the inconvenience.

For the  detailed consultation, you can contact us by the technical support phones listed in the "Contacts" section of the site, in the Telegram, as well as on the official Facebook page.

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Instabilities in the operation of the transport channel

Dear subscribers, difficulties were identified with the transport channel responsible for connecting with the settlements of Voznesenka and Vishnyaki, Artsyz district. In this regard, breaks in the connection and a speed lower than stated can be observed. Our experts are already working to eliminate this complexity.

We apologize for the inconvenience.

For the  detailed consultation, you can contact us by the technical support phones listed in the "Contacts" section of the site, in the Telegram, as well as on the official Facebook page.

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Access to a new personal account

Dear Belnet subscribers, we are pleased to inform you that we have specially developed a new personal account for you with a wider range of capabilities and access to information.

For the correct transition to it you need to clear the history of your browser and cache.
Instructions for browsers:
Google Chrome https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DDesktop&hl=en
Opera https://help-wifi.com/programmy-brauzery/kak-ochistit-istoriyu-kesh-kuki-brauzera-opera/
Mozila Firefox https://support.mozilla.org/en/kb/kak-ochistit-kesh-firefox
After that, go to your personal account through our official website https://bel.net.ua/

We draw your attention to the fact that not all users may have access to a new personal account, but we strongly recommend that you do these steps to more correctly and quickly replenish your account.

For a detailed consultation, you can contact us by technical support numbers, which are indicated in the "Contacts" section of the website, in Telegram, as well as on the official Facebook page.

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Work on the central switching unit

Dear Belnet subscribers, we inform you about the work that will be carried out at the central switching center.

04/14/2020 at 9:00 the work will begin.

Our experts will make every effort to reduce the time of work.

During this period, service instability, interruptions and a complete lack of an Internet connection may be observed.

We apologize for the inconvenience.

For a detailed consultation, you can contact us by technical support numbers, which are indicated in the "Contacts" section of the website, in Telegram, as well as on the official Facebook page.

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Optics in every home. The construction of a fiber-optic communication line in the village of Preobrazhenka is completed

Dear subscribers and residents of the village Preobrazhenka, Shiryaevsky district.
We are glad to inform you that our experts have completed the installation of a fiber-optic communication line in your village.

For a detailed consultation, you can contact us by technical support numbers, which are indicated in the "Contacts" section of the website, in Telegram, as well as on the official Facebook page.

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